Privacy Policy & Cookies Policy

1. Introduction

Welcome to SWAP Life Coaching (www.swaplifecoaching.com), owned and operated by Sojourning With A Purpose (SWAP). We are committed to protecting your personal information and ensuring your privacy.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, fill out forms, or communicate with us via phone, text, web, email, WhatsApp, or other channels.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or provide personal information.

2. Personal Information We Collect

When you visit www.swaplifecoaching.com, we may collect the following types of information:

A. Information You Provide to Us

You may provide personal data to us by:

• Filling out forms on our website (e.g., contact forms, coaching requests, newsletter subscriptions).

• Providing contact details for us to reach you via phone, text, email, WhatsApp, or other channels.

• Making inquiries about our services.

The information we may collect includes:

• Name

• Email address

• Phone number

• City of residence

• Organization (if applicable)

• Payment details (if purchasing services)

• Any other information you choose to provide

B. Information We Collect Automatically ("Device Information")

When you visit our website, we automatically collect data about your device and browsing activity, including:

• IP address

• Browser type & version

• Operating system

• Time zone

• Referral website (how you found us)

• Pages visited and time spent on our site

• Cookies and tracking technologies (see Cookie Policy below)

3. Why We Process Your Data

We collect and process your data to:

• Provide, operate, and maintain our website and services

• Respond to inquiries and communicate with you

• Process transactions and send confirmations

• Improve website functionality and user experience

• Send marketing emails or newsletters (only with your consent)

• Protect against fraudulent or unauthorized activity

• We do not sell or rent your data to third parties.

4. Legal Basis for Processing (For EU Residents)

If you are in the European Economic Area (EEA), we process your personal data under these legal bases:

• Performance of a contract – When you request services from us.

• Legitimate interest – To improve our services and website.

• Consent – When you subscribe to our newsletter or marketing communications.

• Legal obligation – To comply with legal requirements.

5. Your Data Rights

If you are a European resident, you have the right to:

• Access your data

• Request correction or deletion

• Restrict processing of your data

• Object to data processing

• Request data portability

• Withdraw consent at any time

• To exercise these rights, email us at info@swaplifecoaching.com.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect

• The right to request deletion of your data

• The right to opt-out of data sales (we do not sell data)

• To exercise these rights, email info@swaplifecoaching.com.

6. Data Security & Retention

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes and enforce agreements

7. Third-Party Services

We may use third-party services to help operate our website and communicate with you, including:

• Payment processors (for transactions)

• Email marketing services

• Analytics tools (e.g., Google Analytics)

• These third parties are responsible for their own privacy practices.

8. Cookie Policy

A. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help recognize your device and remember your preferences.

B. Types of Cookies We Use

• Essential Cookies – Necessary for website functionality.

• Analytical Cookies – Track website usage (e.g., Google Analytics).

• Marketing Cookies – Used for advertising and retargeting.

C. How to Manage Cookies

You can disable cookies in your browser settings, but some website features may not work properly.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices, so please review their policies before providing personal data.

10. Legal Disclosure

We may disclose your data if required by law or if necessary to:

• Protect our legal rights

• Investigate fraud

• Comply with a subpoena or legal request

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: info@swaplifecoaching.com

🌐 Website: www.swaplifecoaching.com

Privacy and Cookies Policy